Shipping

We Ship Worldwide 

Due to the global COVID-19 situation, shipping prices has increased dramatically and we have adjusted our new shipping rates to the chart below, still keeping it reasonable.

Shipping time has also been extended in most countries. You are likely to experience the new delivery times as stated below if you were to place an order now.

We wish it'll be back to normal soon too! Hope you understand though.  

Worldwide Standard Shipping Fee 

USA, Canada, Mexico - $9.90 flat fee. Free on $120 and above

Australia, New Zealand, Europe, UAE - $9.90 flat fee. Free on $120 and above

Singapore, Malaysia, Japan, South Korea, Hong Kong, Taiwan - $4.90 flat fee. Free on $70 and above

 

We are based in Sunny Singapore, and we work with a reliable warehouse in China to fulfill and ship your order in a timely manner.

 

Shipping Time & Service

We know how a reliable, fuss-free shipping is essential when it comes to online shopping. For the following countries, we use DIRECT LINE service to ensure timely and reliable service. It's fully tracked with delivery to your doorstep.  

 

USA, Canada: 8-15 Days (Currently 15-30 Days)

New Zealand & Australia: 6-12 Days (Currently 10-20 Days)

United Kingdom, France, Germany: 6-12 Days (Currently 12-20 Days)

Netherlands, Belgium, Luxembourg, Italy, Spain, Austria : 8-14 Days (Currently 15-20 Days)

UAE : Up to 30 days

Singapore, Malaysia, Thailand: 6-10 Days

 

For the following countries, we use international postal service with tracking as well: 

Eastern Europe & All Other EU Countries: 12-25 Days

Middle East: 12-30 Days

Brazil: 15-30 Days

Shipping Carrier

We use both DIRECT LINE and International Postal Service. The exact service is decided upon your destination country, which we understand to be the better option for you in terms of speed and reliability. 

Please allow up to 24 hours for your tracking number to be updated with the above delivery services.

Please keep in mind we are not responsible for shipping delays due to inclement weather, customs or other unforeseen circumstances.

For Last mile tracking updates fall under the purview of your Country's Postal Service. You may or may not see shipping updates once the parcel reaches your country. We recommend you give your Local Post Office a call and quote your Tracking Number as soon as you realize your parcel has not reached you within the stipulated lead times mentioned above.

Important Delivery Information

For DIRECT LINE delivery service, there will up to 2 delivery attempts, before the parcel is returned to our warehouse. This could happen if no one is around to receive it, or if an inaccurate or incomplete shipping information was given when the order was placed.

To be fair to all parties, we charge a flat fee of USD$10 to have an order reshipped.

Customs & Import Duties

The shipping fee paid during checkout is not inclusive of customs and import duties (duty delivered unpaid). You will be charged by your local customs if there are any fees involved. 

In most countries, any customs or import duties are levied once the parcel reaches the destination country. Wanderer Wanderer does not have control over these charges and will not be responsible for any. 

In order to avoid any unplanned cost, please check with your local customs office before placing an order.

You'll find useful links below for :

Australia
New Zealand
Japan
- Germany
- Gulf Cooperation Coucil
   - Qatar
   - United Arab Emirates
   - Saudi Arabia
   - Kuwait
   - Oman
   - Bahrain
Canada
USA

     

    Have questions? Drop us an email through our contact form.